When payment fails
Failed renewals usually trigger email from Paddle with update payment links. Act quickly so automated AI and channels stay online.
If your card expired, update billing before the retry window ends.
Steps
- Open the Paddle email or Agentra billing settings.
- Enter a valid payment method.
- Confirm the subscription shows active.
- Email hello@agentraa.com if charges succeed but access is still blocked.
Need a hand with this? Chat with our AI Agent, email hello@agentraa.com, or open your Agentra workspace.
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