Account & billing
Manage your plan, trial, invoices, cancellations, and workspace settings. 11 articles in this collection.
Plans, trials, and billing
Learn how Agentra trials, subscriptions, renewals, and cancellations work.
Cancel or change your plan
Stop future renewals, keep access through the paid period, and request billing help.
Paddle checkout and invoices
Understand receipts, VAT lines, and where to download invoices from Paddle.
Upgrade or downgrade your plan
Move between Agentra plans when your team or store count grows or shrinks.
Refund policy overview
See how refunds work for Agentra subscriptions purchased through Paddle.
Billing contact and support
Reach Agentra for charges, plan questions, and invoice corrections.
Trial to paid transition
Convert from free trial to a paid plan without rebuilding your workspace.
Yearly versus monthly billing
Choose billing cadence that fits your cash flow and commitment level.
Workspace deletion and data
Learn what happens to conversations and settings if you close a workspace.
Tax and VAT on invoices
How Paddle applies tax on Agentra subscriptions in different countries.
When payment fails
Fix declined cards and avoid losing access after a failed renewal.
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