Upgrade or downgrade your plan

Upgrades unlock higher limits, seats, or features shown on the pricing page at purchase time. Downgrades may require reducing connected stores or seats first.

Instant access continues through plan changes because Agentra is a digital product.

Before you downgrade

  • Remove extra team members if seat limits shrink
  • Disconnect stores above the new plan limit
  • Export reports you still need at the higher tier

Related articles

Account & billing

Plans, trials, and billing

Learn how Agentra trials, subscriptions, renewals, and cancellations work.

Updated Jul 24, 2026
Account & billing

Cancel or change your plan

Stop future renewals, keep access through the paid period, and request billing help.

Updated Jul 13, 2026
Account & billing

Paddle checkout and invoices

Understand receipts, VAT lines, and where to download invoices from Paddle.

Updated Jul 21, 2026

Still need help?

Get help from Agentra

Ask our AI Agent for an instant answer, or book a demo to see Agentra around your store.

Book a demo