What is Agentra?

Agentra is an AI customer support platform built for ecommerce. It brings a customized AI agent and a full helpdesk together so your team can answer shoppers faster, resolve routine requests automatically, and keep complex conversations with full context.

Unlike a generic chatbot bolted onto your site, Agentra is trained around your products, policies, brand voice, and workflows. It can help before and after purchase, then hand off to a human agent when needed.

What you get

• A unified helpdesk for live chat, email, WhatsApp, Instagram, Facebook, and more
• An AI Agent customized to your store tone, knowledge, and permissions
• Store context for products, orders, customers, and policies
• Approved actions such as order updates, returns, and refunds when you enable them
• Reporting on response times, escalations, and automated resolutions

Who it is for

Agentra is designed for Shopify, WooCommerce, and custom ecommerce teams that want instant customer help without growing headcount as quickly. Your AI Agent handles repetitive work. Your team focuses on conversations that need a human.

Next steps

1. Create your Agentra workspace and start your free trial for instant online access.
2. Connect your store and import products, orders, and policies.
3. Customize your AI Agent tone, knowledge, and permissions.
4. Connect the channels your customers already use.