Owner, admin, and agent compared
Owners hold ultimate responsibility for billing and workspace deletion. Admins run daily operations. Agents spend most of their time in the inbox.
Small teams often have one owner and several agents. Growing teams add admins to split configuration work.
Quick comparison
- Owners: billing, plan changes, ownership transfer
- Admins: team invites, channels, store connect, AI tuning
- Agents: reply, notes, tags, allowed store actions
Least privilege
Default new hires to agent until they need settings access. You can promote later without disrupting their conversation history.
Need a hand with this? Chat with our AI Agent, email hello@agentraa.com, or open your Agentra workspace.
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Remove or change a teammate role
Update access when someone joins, changes teams, or leaves your company.
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