Assign channels to agents
Channel assignments help specialized teams. Your social manager can own Instagram while order specialists watch email.
Combine with routing rules for automatic delivery to the right people.
Setup guidance
- List channels and primary owners in a internal doc.
- Configure routing or notifications per channel if available.
- Train backup coverage for vacations.
Need a hand with this? Chat with our AI Agent, email hello@agentraa.com, or open your Agentra workspace.
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