Product knowledge for the AI Agent
Product knowledge should include materials, sizing, compatibility, and care instructions your team verifies. The AI should not guess on safety or medical claims.
Sync from the store for SKU details and add narrative guidance for bundles or kits.
Priority products
- Best sellers with frequent pre-sale questions
- High return rate items needing sizing help
- New launches during marketing campaigns
Need a hand with this? Chat with our AI Agent, email hello@agentraa.com, or open your Agentra workspace.
Related articles
Knowledge & policies
Knowledge explained
Build and manage the knowledge your AI Agent reads to respond accurately to shoppers.
Knowledge & policies
Write policies the AI can follow
Practical tips for clear, actionable policy writing that improves AI accuracy.
Knowledge & policies
Import knowledge from your store
Use product and policy content from Shopify or WooCommerce as a starting point.
Still need help?
Get help from Agentra
Ask our AI Agent for an instant answer, or book a demo to see Agentra around your store.