Store data permissions
Permissions balance helpful context with security. Read access enables order lookup and product answers. Write access enables approved actions like cancellations when you turn them on.
Your platform shows the exact scope list during connection. Agentra only requests what the feature set needs.
Principles
- Grant write scopes only if you plan to use automated actions.
- Audit connections quarterly like any other admin integration.
- Remove ex-employees from both Agentra and store admin.
Need a hand with this? Chat with our AI Agent, email hello@agentraa.com, or open your Agentra workspace.
Related articles
Store connections
Connect Shopify
Connect your Shopify store so Agentra can use products, orders, and customer data in support.
Store connections
Connect WooCommerce
Link your WooCommerce store so support conversations stay tied to real order data.
Store connections
Connect a custom store
Use Agentra with a custom ecommerce storefront through supported API connections.
Still need help?
Get help from Agentra
Ask our AI Agent for an instant answer, or book a demo to see Agentra around your store.